Terms of service

Terms of Service
Last updated: 10 November 2026

1. About us
This website, plotpetal.com, is operated by PlotPetal, a trading name of Vigotra LLC, 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States ("we", "us", "our"). Contact: contact@plotpetal.com, +1 607 400 1050.
By using this website or placing an order, you agree to these Terms of Service, together with our Refund Policy, Shipping Policy and Privacy Policy. If you are a consumer, nothing in these Terms limits your statutory rights.

2. Our products
We take care to describe and photograph our products accurately. Colours may look slightly different depending on your screen. Product dimensions and capacities are approximate unless stated otherwise. We may change or discontinue products at any time.

3. Prices and payment
Prices are shown in the currency of your market. Prices for UK customers include VAT. Delivery costs and any applicable taxes are shown at checkout before you pay. We may change prices at any time, but changes will not affect orders we have already accepted. If a product is listed at an obvious pricing error, we will contact you before processing the order and you may cancel for a full refund.

4. Orders
When you place an order you will receive an email confirming we have received it. A contract is formed when we email you to confirm dispatch. We may decline or cancel an order, for example if an item is out of stock or we cannot deliver to your address; if so, we will refund you in full.

5. Delivery
Delivery is described in our Shipping Policy. Risk in the products passes to you on delivery. Ownership passes to you once we have received full payment.

6. Returns and cancellations
Returns, cancellations and refunds are described in our Refund Policy. UK consumers have a legal right to cancel within 14 days of delivery; our policy gives you 30 days.

7. Using our products safely
Please follow any assembly, care and safety instructions supplied with your product, including instructions on anchoring, load limits and outdoor use.

8. Our responsibility to you
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care. We are not responsible for loss that is not foreseeable, or for business losses, as our products are for domestic and private use. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud, or for breach of your statutory rights as a consumer.

9. Intellectual property
All content on this website, including text, images, logos and design, belongs to us or our licensors. You may not copy or reuse it without our written permission.

10. Privacy
We handle your personal information as described in our Privacy Policy.

11. Governing law
These Terms are governed by the laws of the State of Wyoming, United States. If you are a consumer, nothing in these Terms affects the mandatory consumer protection laws of the country where you live, and you may bring