Shipping policy

Shipping & Delivery
Last updated: 10 November 2026

United Kingdom
UK orders are dispatched from our UK warehouse in Cradley Heath, West Midlands. Delivery options, costs and estimated delivery times are shown at checkout before you pay. Large items may be delivered by a specialist courier; if your delivery needs to be booked, we'll contact you to arrange a date.

United States and other countries
Where we deliver to your country, delivery options, costs and estimated times are shown at checkout. Any import duties or taxes are shown at checkout where possible; otherwise they may be payable on delivery.

Tracking
When your order is dispatched, we'll email you a confirmation with tracking details where available.

Damaged or missing deliveries
Please check your order on arrival. If anything is damaged or missing, email contact@plotpetal.com with your order number and photos and we'll put it right. This does not affect your statutory rights.