FAQ

Where do you deliver?

We deliver across the United Kingdom and to the United States. Delivery options and costs are shown at checkout.

Where are UK orders sent from?

UK orders are dispatched from our warehouse in Cradley Heath, West Midlands.

Do I need to assemble my product?

Most of our products need simple assembly. Instructions are included, and the product page tells you what to expect.

Can I return my order?

Yes. You can return items within 30 days of delivery. See our Returns & Refunds policy for details.

What if my item arrives damaged?

Email contact@plotpetal.com with your order number and photos, and we'll put it right.

Do prices include VAT?

Prices for UK customers include VAT.

How can I contact you?

Email contact@plotpetal.com. We aim to reply within 24 hours on working days.